EMR GLOBAL: KVKK & Personal Data Protection Policy

1. Introduction

At EMR Global, we highly prioritize the security of the personal data of our customers, business partners, and employees. We fully comply with the Law on the Protection of Personal Data (KVKK – Law No. 6698) and relevant regulations regarding the processing, storage, and protection of personal data.

This policy outlines how personal data is processed, with whom it is shared, how it is stored, and the rights of data subjects.

2. Purposes of Processing Personal Data

Personal data is processed for the following purposes:

• Compliance with Legal Obligations: Adhering to tax, customs, trade, labor law, and other regulatory requirements.
• Providing Logistics and Transportation Services: Fulfilling customer requests and managing order processes.
• Communication with Customers and Business Partners: Managing offers, contracts, invoices, and other business transactions.
• Security and Auditing: Ensuring physical security at our facilities and applying cybersecurity measures.
• Marketing and Customer Experience: Improving services and enhancing customer satisfaction.

3. Methods of Collecting Personal Data

At EMR Global, we collect personal data through various channels:

• Our Website, Emails, and Online Forms
• Phone and Call Center Conversations
• Physical Documents, Contracts, and Invoices
• CCTV Security Cameras and Office Records

4. Storage and Protection of Personal Data

Personal data is stored securely in compliance with legal retention periods. Our information security management systems protect against data breaches using the latest cybersecurity measures.

Data exceeding the retention period is securely anonymized or deleted.

5. Sharing Personal Data with Third Parties

Personal data is shared only when legally required or necessary for service fulfillment with the following parties:

• Authorized Public Authorities and Legal Entities
• Customs, Transportation, and Logistics Service Providers
• Financial and Insurance Institutions
• Technology and Security Service Providers

6. Rights of Data Subjects

Under KVKK, data subjects have the following rights:

? Right to learn whether their personal data is being processed
? Right to request access to processed data
? Right to request the correction of incorrect or incomplete data
? Right to request the deletion or destruction of personal data
? Right to be informed about the sharing of personal data with third parties
? Right to claim compensation for damages caused by unlawful data processing

Requests can be submitted via email to info@emrglobal.com or in writing to our company.

7. Policy Updates

This policy may be updated in accordance with legal changes and our company’s data processing practices. Updates will be published on our website.

For further details, please contact us. EMR Global ensures your data security with transparency and reliability.